Policies
1. Privacy Policy
Effective Date: 21-Sep-2026
Tatkal Yatra (“we,” “our,” “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we handle your data when you use our app.
Information We Collect
- User-entered data (name, age, gender, contact details)
- Device information (model, OS version, crash logs, usage analytics)
- Payment details only for credit purchases (via secure gateway, not stored by us)
How We Use Information
- Provide fast booking services
- Improve app performance & fix bugs
- Maintain user credits and wallet balances
Data Storage & Sharing
- User data is stored only on the device
- We do not sell/share personal data
- Sensitive data like IRCTC passwords or payment info is not collected
Data Security
- All transmissions are encrypted
- Users may request deletion by contacting support@tatkalyatra.in
Children’s Privacy
Not intended for children under 13.
2. Terms & Conditions
- Service Nature: Tatkal Yatra is a booking helper tool. Not an official IRCTC app.
- User Responsibility: Users must follow IRCTC’s official terms. Any issue during booking (errors, failed bookings, penalties) is entirely the user’s responsibility.
- Limitations of Liability: We are not liable for ticket confirmation failures, server errors, or penalties from IRCTC.
- Prohibited Use: No ticket resale, bulk booking, or fraudulent use. Illegal use may result in termination.
3. Refund & Credit Validity Policy
- Credits valid until one successful IRCTC booking
- All credit purchases are non-refundable
- Wallet deductions occur at time of use; no reversal
- Exceptions only for duplicate charges caused by technical errors
4. Disclaimer
Tatkal Yatra is an independent tool, not affiliated with IRCTC or Indian Railways. Provides fast booking service only. Seat availability & ticket confirmation not guaranteed. Users agree that any issues arising from use are fully the user’s responsibility.